Al Yaqoot Village Store provides its customers with multiple and secure payment methods to facilitate the purchase process and complete orders with complete clarity and convenience.

This policy aims to clarify the available payment methods, the mechanism for verifying payment transactions, and how to handle card data and personal information associated with purchases.

Available payment methods

The payment methods currently available at Al Yaqoot Village store are:

Credit cards.

Mada cards.

Bank transfer to the account of Al Yaqoot Village Company at Al Inma Bank.

The store may add or modify the available payment methods at any time, as required by the store’s interests and customer needs.

Payment via credit cards and Mada cards

When purchasing using credit cards or Mada cards, the customer may be required to enter the data necessary to complete the payment process, such as the name on the card, the card number, the verification code, and the expiry month and year.

The data entered must be correct and match the data registered with the card issuer in order for the payment process to be processed successfully.

If there are any additional fees related to the payment or order process, they will be explained to the customer on the payment page before the order is completed.

Payment verification

All payments made via credit cards and Mada cards are subject to data verification and authorization by the card issuer.

If the card issuer rejects the payment or the necessary authorization is not granted, Al Yaqoot Village Store will not be held responsible for any delay or non-execution of the order resulting from the rejection of the payment.

In this case, the store may cancel the order, or contact the customer to choose an alternative payment method to complete the purchase.

Order amount discount

When completing the order using a credit card or Mada card, the payment process is processed according to the approved payment gateway procedures.

The customer confirms that the card used in the payment process is his personal card, or that he is expressly authorized by the cardholder to use it in the purchase process.

Al Yaqoot Village Store reserves the right to verify order and payment data before executing or shipping the order, in order to ensure the integrity of the process and protect the rights of all parties.

bank transfer

The Yaqoot Village store allows payment via bank transfer to the Yaqoot Village company account at Alinma Bank.

When choosing to pay via bank transfer, the customer must comply with the instructions provided during the ordering process, and send proof of the transfer when needed.

The order may not be processed or prepared until confirmation that the transfer amount has been received in the company’s account.

Payment data protection

Al Yaqoot Village Store is committed to providing a secure payment environment for its customers, and uses modern electronic protection systems to help protect payment data and credit card numbers.

The Ruby Village store does not store complete credit card data, nor does it sell, display, or rent it to any third party.

Payment data may be handled by an authorized electronic payment gateway service provider, solely for the purpose of processing the payment and completing the order.

Use of personal information

The Yaqoot Village store uses the personal information provided by the customer only for purposes related to order completion, payment processing, product preparation, and providing services related to the purchase.

The store does not disclose customer information to any third party except in cases necessary to provide the service, or as required by applicable regulations and policies.

Customer responsibility

The customer is obligated to enter correct and complete data when completing the payment process.

The customer is also responsible for ensuring the correctness of the payment method used, the availability of sufficient funds, and the accuracy of the card or bank transfer details.

In the event of entering incorrect data or using an unauthorized payment method, Al Yaqoot Village Store has the right to cancel the order or suspend its execution until the data is verified.

Payment Policy Update

The payment policy at Al Yaqoot Village store is subject to change or modification at any time without prior notice, as deemed appropriate by the store management.

If a customer continues to use the store or completes purchases after the policy update, it is considered their acceptance of the payment policy in effect at that time.

Compliance with store policies

Customers must comply with the Payment Policy, Terms of Use, Privacy Policy, and all other policies adopted at the Ruby Village store.

These policies aim to regulate the relationship between the store and customers, and to ensure a clear and secure shopping experience for all users.