You can create an account on the Sapphire Village Store website by clicking on the login icon located at the top left of the homepage of the Sapphire Village Store website, then logging in via your email. You will receive a verification code via email. You just need to enter the verification code and you will be able to log in to the Sapphire Village Store website. 

2. What products does the Ruby Village store offer? 

The products available at the Ruby Village store are: 

Agricultural basins and pots. 

Garden tools. 

Irrigation products.

Trees and plants.

Garden decorations and accessories.

– Supplies for greenhouses and nurseries.

– Travel and camping supplies.

3. Can people outside of Saudi Arabia purchase from the store?

Yes, purchase is available from all countries.

4. What is the minimum purchase amount?

The minimum purchase amount is 30 Saudi Riyals.

5. How can I find out which products are available to buy online from the Yaqoot Village store?

All products that have an “Add to Cart” button are available for purchase through the website.

6. What are the requirements for purchasing from the Sapphire Village store?

Log in to the Yaqoot Village store website.

– Provide a credit card or bank account.

– A clear and correct shipping address.

7. What payment methods are available?

You can currently purchase via credit cards (Visa card and Mada card) or bank transfer to the account of Yaqoot Village Store Company at Alinma Bank. 

8. Is cash on delivery available?

Cash on delivery is available within the Kingdom of Saudi Arabia in Riyadh.

9. How do I use a discount coupon?

In the shopping cart there is a discount coupon box, enter the coupon and then click on apply coupon. After accepting the coupon, the discount amount will appear in the total.

 10. How long does it take for the order to arrive at the specified address?

Delivery within the Kingdom takes 3-5 working days from the date of the order, while outside the Kingdom it takes 10-15 working days.

11. How long does it take to deliver the order to the shipping company?

Order processing and delivery to the shipping company takes a maximum of 2-3 business days.

12. What are the shipping methods outside the Kingdom?

Shipping outside of Saudi Arabia is available via Aramex.

13. If I receive a product other than the one I ordered or that does not match the description, what actions should I take?

We will cover the shipping and return costs, and you can get a full refund or exchange it for another product.

14. Can I return a product that I didn’t like?

Yes, you can exchange the product only if it is damaged or defective according to the exchange and return policy of Al Yaqoot Village store. 

15. How can I contact you?