terms of use

Welcome to the Ruby Village store .

Please read these Terms of Use carefully before browsing the website or using any of its services. By accessing, using, or making any purchase through the Yaqoot Village Store website, you agree to and are bound by these Terms of Use.

The Terms of Use aim to regulate how the site is used, clarify the rights and obligations of users, and ensure a safe and clear experience for all customers and visitors.

Accept Terms of Use

By using the Yaqoot Village Store website, you acknowledge that you have read, understood and agreed to abide by the Terms of Use.

If you do not agree to these terms, please stop using the site or any of the services available through it.

The Ruby Village Store reserves the right to modify or update the Terms of Use at any time, and modifications become effective as soon as they are published on the website.

Use the site

The user is allowed to browse and use the Yaqoot Village Store website for personal and legitimate purposes only.

The user agrees not to use the site in any way that may harm the store, disrupt its services, or affect the experience of other users.

The user also agrees not to attempt unauthorized access to any part of the site, its systems, data, or servers.

Accounts and user data

Using some of the site’s services may require entering personal data, creating an account, or providing information related to the order.

The user is obligated to provide correct, accurate and complete information when using the site or fulfilling orders.

The user is responsible for maintaining the confidentiality of their account data and login information, and is responsible for any activity that takes place through their account.

Al Yaqoot Village Store has the right to suspend or cancel any account in the event of misuse, incorrect data, or irregular activity.

Products and Services

Al Yaqoot Village Store offers products and services related to garden supplies, agricultural materials, plant care, and garden design, implementation, and maintenance.

The store strives to display product and service information clearly and accurately; however, some unintentional errors may occur in the description, price, or availability of the product.

Al Yaqoot Village Store reserves the right to modify the products, prices, offers, or services available on the website at any time without prior notice.

Orders and purchases

When completing an order through the website, the user is obligated to provide correct data, including name, mobile number, address, payment details or any information necessary to fulfill the order.

The completion of the order by the user does not mean final acceptance of the order until it has been reviewed and confirmed by the store.

Al Yaqoot Village Store has the right to accept, reject, or cancel any order if the product is unavailable, there is an error in the price, the customer’s data is incomplete, or there is any operational or regulatory reason that necessitates it.

Payment

Payment is made through the payment methods available at Al Yaqoot Village store, such as credit cards, Mada cards, Apple Pay, bank transfer, or any other methods that the store may provide.

The user is obligated to use a valid and authorized payment method.

The store has the right to verify the payment process before processing or shipping the order.

If the payment process fails or is rejected by the card issuer or payment service provider, the store has the right to cancel the order or contact the customer to choose an alternative payment method.

Shipping and Delivery

Orders are shipped according to the shipping and delivery policy approved at Al Yaqoot Village store.

The user is obligated to provide the store with a correct address and a valid contact number to ensure the order arrives without delay.

Al Yaqoot Village Store is not responsible for any delays resulting from the entry of incorrect data, the customer’s failure to respond to the shipping company, or circumstances beyond the store’s control.

Returns and exchanges

Returns and exchanges are subject to the shipping, delivery, return and exchange policy adopted at Al Yaqoot Village store.

The user should review the return and exchange terms before completing the purchase.

Returns or exchanges may not be accepted for products that have been used, damaged, or have lost their original condition or packaging, except in cases where the store policy applies.

Content and Intellectual Property

All content of the Ruby Village Store website, including texts, images, logos, designs, icons, visual materials, and any other elements, is the property of the Ruby Village Store or those who have the right to use it.

No content from the website may be copied, republished, modified, or used for any commercial or non-commercial purpose without prior consent from the Ruby Village Store.

Using the site does not grant the user any intellectual property rights in the site’s content, trademarks, or designs.

Prohibited behavior

The user is prohibited from engaging in any of the following actions:

Using the site for any illegal or unlawful purpose.

Attempting to hack the site, disrupt its services, or affect its performance.

Entering incorrect or misleading data when registering or fulfilling the request.

Using the site to send spam messages, harmful content, or unsafe links.

Copying or using the site’s content without prior permission.

Damaging the store’s reputation or offending other users or any third party.

Third-party links

The Yaqoot Village Store website may contain links to third-party websites or services.

The Ruby Village store is not responsible for the content, policies, or practices of those external websites.

The user is advised to review the terms of use and privacy policies of any external website before using it or submitting any data through it.

Privacy and data protection

Al Yaqoot Village Store is committed to protecting user data and handling it in accordance with the store’s approved privacy policy.

By using the site, the user agrees to the collection and use of data necessary to provide services, fulfill orders, and improve the user experience, in accordance with the privacy policy.

Limits of responsibility

Al Yaqoot Village Store strives to provide a safe location, stable services, and high-quality products.

However, the store does not guarantee that the use of the site will be free from interruptions or technical errors at all times.

Al Yaqoot Village Store assumes no responsibility for any damages resulting from misuse of the site or products, or for any delay or malfunction beyond its control.

Modify or disable services

Al Yaqoot Village Store has the right to modify or discontinue any part of the website or the services available through it at any time, whether temporarily or permanently.

The store also has the right to update, remove, or modify any content, product, or service on the site without prior notice.

Updated Terms of Use

The terms of use may be modified from time to time in accordance with business requirements, operational updates, or related regulations.

Any updates will be published on this page as soon as they are updated.

The user’s continued use of the site after the updates are posted constitutes their acceptance of the updated terms of use.

Applicable law

The terms of use are subject to the regulations in force in the Kingdom of Saudi Arabia.

In the event of any dispute relating to the use of the site, services or orders, it will be dealt with in accordance with the competent authorities in the Kingdom of Saudi Arabia.